Returns & Refunds Policy

At Zavi Plugz, we want you to be fully satisfied with your purchase. Please review our return and refund policy below:

1. Cash on Delivery Orders

   • All purchases are available through Cash on Delivery (COD) only. Payment is collected at the time of delivery.

2. Eligibility for Returns

   • Returns are accepted only if the product is damaged, defective, or incorrect upon delivery.

   • Items must be in their original condition, unused, and with all original packaging intact.

3. Return Process

   • Contact us immediately upon receiving a damaged or defective item.

   • Provide order details and images of the issue to help us process your request quickly.

   • Once approved, we will guide you on how to return the item.

4. Refunds

   • Refunds are issued after the returned product is inspected and approved.

   • Refunds are processed via the same payment method used during delivery.

5. Non-Returnable Items

   • Products that are used, altered, or damaged after delivery are not eligible for return.

6. Policy Modifications

   • Zavi Plugz reserves the right to update or modify this return and refund policy at any time.

By placing an order with Zavi Plugz, you acknowledge and accept this return and refund policy.

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected] .